Q & A
How long is the warranty for the films you offer, and what does it cover?
Our films come with a warranty of up to 10 years, depending on the product type. The warranty covers defects in material or craftsmanship but does not cover damage caused by improper installation, external factors, or misuse.
Is it possible to purchase the films and install them on my own?
While you can install the films yourself, we recommend professional installation for the best results. Proper installation ensures optimal performance, longevity, and the aesthetic appeal of the films.
What is the best way to maintain the films once they are installed?
To keep your films in top condition, clean them with a mild soap-water solution and a soft microfiber cloth. Avoid using harsh chemicals, abrasive tools, or rough cloths to prevent damaging the film. Let the film cure for 30 days before the first cleaning.
Are the films easy to remove, and will they damage my windows?
Our films are designed to be easily removed without damaging the windows. However, if the film has been on for an extended period, we recommend professional removal to ensure a smooth process.
Are the films waterproof or resistant to moisture?
Yes, our films are water-resistant, making them suitable for high-moisture areas like bathrooms and kitchens. However, they are not designed to be submerged in water for extended periods.
What is the typical lifespan of your films?
Depending on the type of film, most of our products last between 5 and 15 years. Solar films generally have a longer lifespan, while decorative or privacy films may need replacement sooner due to wear and tear.
Can the films be customized to my needs?
Yes! We offer customized films, allowing you to select patterns, colors, logos, or even create your own design to match your specific needs or aesthetic preferences.
How is the installation process handled?
Our professional installers first clean the window surface thoroughly, then measure and cut the film to fit. The film is applied using a special adhesive and smoothed out to remove air bubbles. The edges are sealed to ensure durability and a neat finish.
Can your films be used on skylights or other special windows?
Yes, our films can be applied to a variety of window types, including skylights and curved or irregularly shaped windows. We offer custom solutions to ensure proper application and performance for all kinds of windows in your space.
Are your films resistant to scratches and damage?
Our films are designed to be durable and resistant to scratches. However, like any surface, they can be damaged by rough handling or abrasive materials. We recommend using soft cloths for cleaning and avoiding harsh or sharp objects on the film’s surface
